What did they do to help them or make it stop? My mother has been living in an AL for 6 months now. She used to take $50.00 (her allowance) out of her account to use for things that she needed to buy. Twice it has been stolen. The workers at her facility all have master keys that can open their rooms and can go in there whenever they want. Not that they are supposed to of course but if they know the resident is in the dining room, at a special event, out for the day or whatever they know the resident will not know if they went in. Today my mother had $50.00 stolen from her room. She has dementia and a really bad memory and they are taking advantage of the fact that she is not aware of everything that is going on. I was over to see my mother last night and she had $54.00 in her wallet. When I called her this afternoon she only had $4.00 . I knew she hadn't spent it because I am the only person who takes her out and I did not take her out today because I was working so it was obviously stolen. When I talked to the manager she had the attitude that maybe she went out today and spent it. It made me so mad because I knew that wasn't true. So they called the police and we filed a police report. The manager told the policeman that she hadn't gone to breakfast which wasn't true and that no one had been in her room today. What she didn't tell them was that the workers all have keys and could've gone in anytime that she was at breakfast or lunch. I am just so mad about it right now. It is so awful that someone would just go in your room and steal something from you especially a senior citizen. It is elder abuse. She will not have anymore money in her room but we will never find out who the thief is and it will continue happening to innocent people who think their things are safe but are not. After it happened the first time I have been keeping her money with me, but she took some money out of her account without me knowing because she forgot she wasn't supposed to. Does anyone have any ideas on what I should do about this problem?
In your OP you said you called her and she said she had only $4. So you didn't actually SEE that the money was missing. I would rethink leaving her with anything more than $20.
You're working a ten hour shift, and other people haven't turned up so you don't get a break. You're physically exhausted and emotionally drained. Some residents and some families speak to you as though you were a retarded robot. Your client has all her needs catered for, and you can't pay for your electricity, and she has a purse littered with change and bills. Then you get your pay packet for the week, and you find that, great, you can either pay for the utilities or eat.
Theft is still wrong. But for lots of hired caregivers staying honest isn't so easy in practice. We treat these people abysmally and then expect an awful lot of moral value from them.