I don't see any 'contact' or way to reach out to staff here. I have questions and even went to A Place for Mom, the parent company, and they didn't know either. When someone provides a private message-where is it? The link doesn't take me to any messages directed to me.
There is "About AgingCare" (it is under the Follow Us bit)
Click on that it will take you to a page where there is a Contact Us form.
For a Private Message if you go to your Profile the messages should be there.