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My mom can be a real pill and entitled and has been treating the staff like servants as well as aggressive, and also currently believes everyone around her is actually a Nazi. I would like to do something nice for the staff to let them know how appreciated they are. Would flowers be ok? What do people who work in these environments need/want the most?

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You should ask the facility what their rules are. Staff is usually not allowed to except money. I bake, so I took in a big tray of cookies. On and off I would take in goodies and leave in the lunch room.
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