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patient found out ( secretly) the nursing home didn't pay the storage bill. She was not notified of the situation & has not received a formal notice from the administration...She is waiting to see if they will tell her... What can she do ?
It is not up to the nursing home to pay her storage bill, or any other bills she may have off site. If she has a guardian or POA it would be up to them to administer her finances. If she was not willing to grant POA to anyone then she should have been paying her own bills. I suspect woman is fooling herself by believing she can one day leave the nursing home. The reality probably is that she will not, and her things have been disposed of in order to pay for her care.
I guess I should have explained it better... The nursing home had a storage unit for the Nursing Home & talked my sister into putting her things in there.. So, they didn't pay the bill & the storage company changed the lock...Someone told her in secret & was told not to say anything to anyone else.. She's afraid to say anything & hasn't gotten an official notice yet from the administration... She isn't trying to fool herself as she knows she will never leave the nursing home & how can they dispose of her things in storage to pay for her care without her knowledge....Isn't that stealing?
Island, does your sister have a POA or someone looking out for her? First, how reliable is this person who told her about the storage unit, can she be sure it is even true? If the nursing home did default on payment of the storage units then I can understand why they might try to keep it a secret, they must be having a financial crisis and are trying to cover their a**es. If it was common for residents to store items there I expect this will have happened to other residents as well. Someone (POA?) needs to arrange a meeting with management to get to the bottom of this and arrange for disclosure and compensation if necessary.
Island, the secrecy you're describing about a routine admin task is nuts, and makes me suspect that the problem with paying the storage rental was the result of poor communication - my guess is that the question of who would physically pay the bill got overlooked, so it wasn't done, so the contractor who manages the storage units has followed standard procedure and changed the lock because, not unreasonably, they won't release the contents until they get paid. No?
Why is everyone creeping around like this? It seems ridiculous. What could possibly be shady, what possible ulterior motives could anyone have about it?
If it was your sister who discussed the question of putting your mother's possessions in there, then your sister should call or drop in and *ask* what to do about paying the rental. I hope I'm not being obtuse, but why is that not really obvious?
Yes, this is definitely stealing your person home defaulted on storage fees, causing patients to lose their belongings. Let nursing home should be held liable and replace everything each patient lost. You may want to hire an elder law lawyer who specializes in this area. If this storage belongs to the nursing home, why are they charging extra for something that should be included if they actually own it? Something definitely stinks here! It's there for the residents of the nursing home, and it should be free for the price they pay to stay there.
Sorry for the typos in my last post, I must rewrite it
Yes, this is definitely stealing! The nursing home defaulted on storage fees, causing patients to lose their belongings. Therefore, it's their fault and not the fault of the patients or their families. The nursing home should be held liable and replace everything each patient lost. You may want to hire an elder law lawyer who specializes in this area.
If this storage belongs to the nursing home, why are they charging extra for using their storage if the nursing home actually owns it? Something definitely stinks here because it sounds to me like the nursing home may actually be short on money. It's there for the residents of the nursing home, and it should be free for the price they pay to stay there.
There are supposed to be grants for places like this (you would think). Maybe the nursing home did something wrong and the funding was cut for all we know. This is just something to consider because it can happen. If this is the case, I'm surprised they're still open. If their funding was cut for some reason, this would give way for dishonesty such as this. This is why you're most likely need a lawyer in your particular case.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
I suspect woman is fooling herself by believing she can one day leave the nursing home. The reality probably is that she will not, and her things have been disposed of in order to pay for her care.
She isn't trying to fool herself as she knows she will never leave the nursing home & how can they dispose of her things in storage to pay for her care without her knowledge....Isn't that stealing?
If the nursing home did default on payment of the storage units then I can understand why they might try to keep it a secret, they must be having a financial crisis and are trying to cover their a**es. If it was common for residents to store items there I expect this will have happened to other residents as well. Someone (POA?) needs to arrange a meeting with management to get to the bottom of this and arrange for disclosure and compensation if necessary.
Why is everyone creeping around like this? It seems ridiculous. What could possibly be shady, what possible ulterior motives could anyone have about it?
If it was your sister who discussed the question of putting your mother's possessions in there, then your sister should call or drop in and *ask* what to do about paying the rental. I hope I'm not being obtuse, but why is that not really obvious?
Yes, this is definitely stealing! The nursing home defaulted on storage fees, causing patients to lose their belongings. Therefore, it's their fault and not the fault of the patients or their families. The nursing home should be held liable and replace everything each patient lost. You may want to hire an elder law lawyer who specializes in this area.
If this storage belongs to the nursing home, why are they charging extra for using their storage if the nursing home actually owns it? Something definitely stinks here because it sounds to me like the nursing home may actually be short on money. It's there for the residents of the nursing home, and it should be free for the price they pay to stay there.
There are supposed to be grants for places like this (you would think). Maybe the nursing home did something wrong and the funding was cut for all we know. This is just something to consider because it can happen. If this is the case, I'm surprised they're still open. If their funding was cut for some reason, this would give way for dishonesty such as this. This is why you're most likely need a lawyer in your particular case.