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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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The scammers and crap charities prey on old folks, taking advantage of how trusting and nice many old folks are. I've preached at my mom till I'm blue in the face, her mind is still pretty good but she just won't hang up on these jerks. Then there's the avalanche of junk charity mail. She feels like she has to send them all a few bucks because they send all these nice cards and trinkets to her.
We need to get as much control over the mail, phones and finances that is possible as elders decline mentally. There are call blocking devices and some phone companies offer call blocking. There are I phone apps that allow you to screen calls. I pay the bills for my folks and keep a close eye on credit card statements and bank statements. I've been able to cancel some charges in the past like for computer virus protection (Dad hasn't been on line for years) and stupid magazine subscriptions.
This is serious business. You can search this forum for lots of horror stories about elders losing their life savings to charities and scams.
My dad was the most intelligent person I ever knew. A college professor and a member of MENSA. Yet he fell victim to the scams by phone and by mail and in person. I couldn't figure out why. Like you, I told him over and over that he couldn't trust these people and to never, ever give out his personal information by phone no matter who is calling. Yet I still had to monitor the phone and mail to try and run interference. I would pick up an extension of the phone and hear my dad giving out personal information. I'd run to him and grab the phone from him and try to discern who he was speaking to. The mail was not so easy as I didn't want to open his mail yet I saw all the junk he was getting. I couldn't figure out how to get him to understand.
Now I know that it was his age. Not that he was vulnerable because he was elderly, which was also true, but in his day no one worried about phone and mail scams and crooks calling the house.
When he was growing up his family had a phone and a phone line that was connected to the neighbors. Each family had their own distinct ring that let them know the incoming call was for them. If it wasn't their ring, the phone call was for one of the neighbors. And if someone picked up the phone while a neighbor was on it that person would immediately and quietly put the phone back on its hook. Listening in on a "party line" was a huge no-no and considered bad manners. And everyone abided by this rule. People trusted that their neighbors wouldn't listen in to their phone calls. This is how my dad and many of our elderly parents were raised. Back in their day they could trust strangers. They trusted people until people proved they couldn't be trusted. Now we distrust people until they prove they can be trusted.
It's a shame.
I think as our elderly parents aged the world changed but they didn't necessarily change with it.
Amy, I see from your profile that your father has Alzheimer's/Dementia so trying to talk to him about scams he might understand at the moment but forget what you said a couple hours later.
Since my Dad moved from his house and into senior living he doesn't get many scam calls. The last one he had was where a person said that his car was used in a bank robbery, and when Dad said he doesn't own a car, the caller hung up. It got Dad worried so he called me asking who bought his car [his car was donated to charity]. It wasn't easy to convince Dad that his old car wasn't used in a robbery.
Too bad the independent living and assisted living facilities don't have something to block those robo calls.
Eyerishlass, I remember those party line telephones :) There was a certain set of telephone rings when the local grocery store would be having items on sale so the housewives would answer the phone [this was in an one horse town].
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
We need to get as much control over the mail, phones and finances that is possible as elders decline mentally. There are call blocking devices and some phone companies offer call blocking. There are I phone apps that allow you to screen calls. I pay the bills for my folks and keep a close eye on credit card statements and bank statements. I've been able to cancel some charges in the past like for computer virus protection (Dad hasn't been on line for years) and stupid magazine subscriptions.
This is serious business. You can search this forum for lots of horror stories about elders losing their life savings to charities and scams.
Now I know that it was his age. Not that he was vulnerable because he was elderly, which was also true, but in his day no one worried about phone and mail scams and crooks calling the house.
When he was growing up his family had a phone and a phone line that was connected to the neighbors. Each family had their own distinct ring that let them know the incoming call was for them. If it wasn't their ring, the phone call was for one of the neighbors. And if someone picked up the phone while a neighbor was on it that person would immediately and quietly put the phone back on its hook. Listening in on a "party line" was a huge no-no and considered bad manners. And everyone abided by this rule. People trusted that their neighbors wouldn't listen in to their phone calls. This is how my dad and many of our elderly parents were raised. Back in their day they could trust strangers. They trusted people until people proved they couldn't be trusted. Now we distrust people until they prove they can be trusted.
It's a shame.
I think as our elderly parents aged the world changed but they didn't necessarily change with it.
Since my Dad moved from his house and into senior living he doesn't get many scam calls. The last one he had was where a person said that his car was used in a bank robbery, and when Dad said he doesn't own a car, the caller hung up. It got Dad worried so he called me asking who bought his car [his car was donated to charity]. It wasn't easy to convince Dad that his old car wasn't used in a robbery.
Too bad the independent living and assisted living facilities don't have something to block those robo calls.
Eyerishlass, I remember those party line telephones :) There was a certain set of telephone rings when the local grocery store would be having items on sale so the housewives would answer the phone [this was in an one horse town].