My father had been on hospice for months. They day he died, hospice was called when my father collapsed in his driveway and my brother could not get him into the house. Hospice said they would call the fire department (non emergency) to help him into the house. They arrived about 20 minutes later. They decided to try to resuscitate him. After about 30 more minutes they decided to transport him to the hospital. At that time, my brother said the hospice nurse appeared and said they could not transport him unless my brother signed a revocation of hospice care, which he did. He was transported and died about an hour later. Now Medicare says they will not pay his bill because he was on hospice. Hospice says they won’t pay because my brother revoked hospice. Who is responsible?
Here’s my suggestion as to what to do when bills come in:
do a short maybe 2 paragraph letter that states.....”In regard to invoice #1234 dated 56788 for Joseph Robert Smith, Jr, Mr Smith died on 3456 & as such all outstanding debts will be considered debts of his estate & subject to the probate laws of the State of bnm.
Paragraph 2: Probate is anticipated to be opened within the next year / near future. Any further correspondence or billing should be directed once probate opened & as per information in the Notice to Creditors posted as per probate requirements. Thank you for your attention to this.” You sign it as Family of Joseph Smith, not your name.
You send out this letter to each creditor
You send the first ones out via certified mail with the return receipt postcard. Like $8.00 from USPO. The 2nd, 3rd letters can go out regular mail but write down dates.
I’d try to find out what the exact timeframe is required for probate to be opened is for your state (like TX is 4 years from date of death), so IF you should get a call on your cell or home phone you firmly state the probate to be opened by timeframe and they (debt collectors) cannot contact you as it’s not your debt. Meanwhile you can try to nudge Medicare to reinstate dad retroactively...... good luck on that!
In my mind, the EMTs should have assisted with getting the person into the house and allowed comfort measures to be taken.
Did your Dad have any other insurance? If so you should have them submit the bill through that insurance.
This may come down to the exact time of the revocation of Hospice and what was done after that. Typically Hospice will not cover any hospital procedure so anything done in the hospital would not be covered by Hospice.
OK, you said your father "collapsed" in the driveway. One could infer that he was still alive, just fainted or fell.
But then you said, the fire department tried to "resuscitate" him, meaning he was unresponsive and dying.
Hospice nurse came and said no transporting unless you (in essence) cancel hospice by signing paper. I'm assuming your father was clinically dying or was presumed dead at this point.
As I understand it from the hospice company I work for;
A patient may be transported to the hospital (and continue to be enrolled with hospice) for a COMFORT procedure only. (Think casting a broken leg.) That helps the patients pain but does NOT attempt to treat the underlying condition that the patient is dying from.
Yours is a sticky situation. If your dad just fell and broke something, he could be transported to the hospital for COMFORT CARE. In this situation, he would still be under hospice.
SINCE your dad was unresponsive and possibly had no vital signs, that would have meant the end of his life. By taking him to the hospital (to attempt to revive him), that is against hospice's policies to let the patient die naturally without receiving life sustaining actions or treatment.
Since you wanted him to be taken to the hospital, because he was unresponsive, hospice HAS to discharge him BECAUSE he will receive attempted life saving treatment.
So technicality-yes, he WAS on hospice UNTIL you signed the discharge paper. THEN he was on straight MEDICARE. If you're gonna' split hairs, Medicare would be responsible to pay because he had been discharged from hospice and was no longer receiving hospice care when the firemen/paramedics put him in the ambulance.
Sorry to say, this tiny technicality could hold up payment for years!
Just don't pay it. Let them sort it out among themselves.
This is medical red tape.
I'm so sorry for your loss and your situation.
how it was explained to me was that hospice was there to make my parents as comfortable as they could, pain free if possible to the end. and if someone decided to call someone else for help than the contract we had was no longer in force and I would be responsible for entire bill. I would say maybe you should try and explain to hospice that took care of your dad that your family member was not aware of the hospice rules and regulations and that is why he called for help. maybe you will be lucky to get someone to help you. another idea is to go to the hospital and speak with the Social Services people and explain the situation. good luck ....